Maintenance request management system for printers, photocopiers, and their spare parts
Maintenance Request Management System for Printers, Photocopiers, and Their Spare Parts:
The software is a system for managing maintenance requests for printers, photocopiers, and their spare parts. The program aims to facilitate the process of managing and tracking maintenance requests for these devices, ensuring efficient and timely maintenance services are provided to customers.
Software Features:
- Maintenance Request: The program allows customers to submit maintenance requests for printers, photocopiers, and their spare parts when repairs or replacements are needed.
- Details Registration: The software records the details of the requests from the customers, such as the type of device, description of the problem, and the date of the request.
- Visit Scheduling: The program schedules appointments for the maintenance team to address the submitted maintenance requests.
- Status Notifications: The software sends notifications to the customers to update them about the status of their maintenance requests and the specified visit date.
- Maintenance Status Update: The software allows the maintenance team to update the status of maintenance requests based on the progress of the work and repair.
- Spare Parts Management: The software facilitates the registration and management of available spare parts for the devices and automatically updates the inventory after maintenance execution.
- Maintenance Reports: The program provides comprehensive reports on maintenance status, the performance of the maintenance team, and the availability of spare parts.
- Customer Management: The software allows the registration of customer details and the history of previous maintenance requests, enabling tracking of each customer’s maintenance history.
In summary, the software aims to improve maintenance operations’ performance, provide excellent services to customers, and assist in the efficient management of spare parts and inventory, ensuring constant availability.
Technical Specifications Required to Run the Maintenance System:
- Minimum Requirements:
- Shared hosting with storage space of at least 10 GB.
- Apache server and MySQL database version 5.6 or older, PHP version 8.0 or older.
Recommended Requirements:
- VPS server.
- 60 GB NVMe disk.
- 4 GB RAM.
- PHP 8.1.
- MySQL 8.0.
- Apache2 Server.
Development Technologies:
The system was developed using the following technologies:
- PHP 8.1 & MySQL Database.
- Laravel Framework.
- HTML5, CSS3, Bootstrap, JavaScript, and Metronic Dashboard.
Maintenance Software Packages
Start Today – Anytime – Enjoy the System.
You can get a refund within 14 days.
Agent Account Package:
Riyals
1,999
Create users, technicians, assign maintenance requests, track them, and generate reports.
- Unlimited distributors, customers & techs
- Assign maintenance tasks
- Manage account details.
- Track maintenance.
- View maintenance reports.
- Comprehensive control panel.
- Manage devices & parts.
- Add devices & parts.
- Wide device & part collection.
- Add unlimited customers & techs.
- Link parts with devices.
subscriptionDistributor Account Package
Riyals
2,499
Create users, technicians, assign maintenance requests, track them, and generate reports.
- Unlimited creation of customers and technicians.
- Assigning maintenance requests.
- Manage your account information.
- Track maintenance requests.
- Monitor maintenance reports.
- Comprehensive control panel to manage the entire system.
- Control devices and their spare parts.
- Add devices and their spare parts.
- A vast collection of devices and spare parts from all brands.
- Unlimited creation of customers and technicians.
- Mechanism to link spare parts with compatible devices
Full System Purchase Package
Riyals
15,000
This package enables you to purchase the entire system, including the existing data within
- Add unlimited customers & technicians.
- Assign maintenance tasks.
- Manage account.
- Track requests
- View reports.
- Full system control.
- Control devices & parts.
- Add devices & parts.
- Wide device & parts collection.
- Link parts to devices.
Full System Purchase Package (Without Data)
Riyals
5,999
This package allows you to purchase the entire system, excluding any existing data within it.
- Full system management panel
- Control devices & parts.
- Add devices & replacements.
- Link parts to compatible devices.
- Wide collection of devices & parts.
- Unlimited profile creation.
- Manage all account info.
- Oversee maintenance requests.
- Track maintenance reports.
- Admin permission system
Live images from inside the software
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