{"id":8529,"date":"2023-08-24T08:21:50","date_gmt":"2023-08-24T08:21:50","guid":{"rendered":"https:\/\/sfa.com.sa\/maint-solutions\/"},"modified":"2023-10-05T08:01:33","modified_gmt":"2023-10-05T08:01:33","slug":"maint-solutions","status":"publish","type":"page","link":"https:\/\/sfa.com.sa\/en\/maint-solutions\/","title":{"rendered":"Maintenance Solutions"},"content":{"rendered":"<p><section data-bb-version=\"4.6.1\" id=\"bt_bb_section69e354c135e23\" class=\"bt_bb_section bt_bb_color_scheme_1 bt_bb_layout_boxed_1200 bt_bb_vertical_align_bottom bt_bb_background_overlay_bottom_dark_gradient bt_bb_video bt_bb_top_spacing_large bt_bb_bottom_spacing_large\" style=\"; --section-primary-color:#ffffff; --section-secondary-color:#191919;\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_large&quot;,&quot;def&quot;:&quot;large&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_large&quot;,&quot;def&quot;:&quot;large&quot;}}\"><video autoplay loop muted playsinline onplay=\"if ( window.bt_bb_video_callback ) { window.bt_bb_video_callback( this ); } else { let t = this; jQuery( document ).ready(function() { window.bt_bb_video_callback( t ); }); }\"><source src=\"https:\/\/test.sfa.com.sa\/wp-content\/uploads\/2023\/08\/code.mp4\" type=\"video\/mp4\"><\/video><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div data-bb-version=\"4.6.1\" class=\"bt_bb_row  bt_bb_column_gap_40\" style=\"margin: 8em 0;; --column-gap:40px;\" data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div  class=\"bt_bb_column col-xxl-3 col-xl-3 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal\" style=\"; --column-width:3;\" data-width=\"3\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><\/div><\/div><\/div><div  class=\"bt_bb_column col-xxl-6 col-xl-6 bt_bb_vertical_align_middle bt_bb_align_center bt_bb_padding_normal bt_bb_animation_fade_in animate\" style=\"; --column-width:6;\" data-width=\"6\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"4.6.1\" class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_top_spacing_none bt_bb_bottom_spacing_medium\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_none&quot;,&quot;def&quot;:&quot;none&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_medium&quot;,&quot;def&quot;:&quot;medium&quot;}}\"><\/div><header data-bb-version=\"4.6.1\" class=\"bt_bb_headline bt_bb_dash_none bt_bb_subheadline bt_bb_size_large bt_bb_align_inherit\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_large&quot;,&quot;def&quot;:&quot;large&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;}}\"><h2 class=\"bt_bb_headline_tag\"><span class=\"bt_bb_headline_content\"><span>Maintenance solutions<\/span><\/span><\/h2><div class=\"bt_bb_headline_subheadline\">For printers and photocopiers.<\/div><\/header><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_bottom_spacing_small\" data-bt-override-class=\"null\"><\/div><\/div><\/div><\/div><div  class=\"bt_bb_column col-xxl-3 col-xl-3 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal\" style=\"; --column-width:3;\" data-width=\"3\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><\/div><\/div><\/div><\/div><\/div><\/div><!-- cell_inner --><\/div><!-- cell --><\/div><!-- port --><\/section><section id=\"bt_bb_section69e354c13648d\" class=\"bt_bb_section bt_bb_color_scheme_15 bt_bb_layout_boxed_1200 bt_bb_vertical_align_top bt_bb_top_spacing_large bt_bb_bottom_spacing_large\" style=\"; --section-primary-color:#313c4c; --section-secondary-color:#f7f7f5;\" data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row \"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div data-bb-version=\"4.6.1\"  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_middle bt_bb_align_center bt_bb_padding_normal bt_bb_animation_fade_in animate\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_center&quot;,&quot;def&quot;:&quot;center&quot;},&quot;bt_bb_padding_&quot;:{&quot;current_class&quot;:&quot;bt_bb_padding_normal&quot;,&quot;def&quot;:&quot;normal&quot;}}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_bottom_spacing_40\" data-bt-override-class=\"null\"><\/div><div data-bb-version=\"4.6.1\" class=\" bt_bb_row_inner\"   data-bt-override-class=\"{}\"><div class=\"bt_bb_row_inner_holder\"  ><div data-bb-version=\"4.6.1\"  class=\"bt_bb_column_inner col-xxl-6 col-xl-6 col-xs-12 col-sm-6 col-md-6 col-lg-6 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal\"  data-width=\"6\" data-bt-override-class=\"{&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_left&quot;,&quot;def&quot;:&quot;left&quot;},&quot;bt_bb_padding_&quot;:{&quot;current_class&quot;:&quot;bt_bb_padding_normal&quot;,&quot;def&quot;:&quot;normal&quot;}}\"><div class=\"bt_bb_column_inner_content\"><div class=\"bt_bb_column_inner_content_inner\"><div data-bb-version=\"4.6.1\"  class=\"bt_bb_text\" ><\/p>\n<p style=\"text-align: left;\"><button class=\"login-custom-btn\"><a href=\"https:\/\/maint.sfa.com.sa\/register\/1\">Register<\/a><\/button><\/p>\n<p>\n<\/div><\/div><\/div><\/div><div data-bb-version=\"4.6.1\"  class=\"bt_bb_column_inner col-xxl-6 col-xl-6 col-xs-12 col-sm-6 col-md-6 col-lg-6 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal\"  data-width=\"6\" data-bt-override-class=\"{&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_left&quot;,&quot;def&quot;:&quot;left&quot;},&quot;bt_bb_padding_&quot;:{&quot;current_class&quot;:&quot;bt_bb_padding_normal&quot;,&quot;def&quot;:&quot;normal&quot;}}\"><div class=\"bt_bb_column_inner_content\"><div class=\"bt_bb_column_inner_content_inner\"><div data-bb-version=\"4.6.1\"  class=\"bt_bb_text\" ><\/p>\n<p style=\"text-align: right;\"><button class=\"login-custom-btn\"><a href=\"https:\/\/maint.sfa.com.sa\/login\">Login <\/a><\/button><\/p>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div data-bb-version=\"4.6.1\" class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_top_spacing_none bt_bb_bottom_spacing_medium\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_none&quot;,&quot;def&quot;:&quot;none&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_medium&quot;,&quot;def&quot;:&quot;medium&quot;}}\"><\/div><header data-bb-version=\"4.6.1\" class=\"bt_bb_headline bt_bb_dash_none bt_bb_subheadline bt_bb_size_inherit bt_bb_align_inherit\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;}}\"><h2 class=\"bt_bb_headline_tag\"><span class=\"bt_bb_headline_content\"><span>Why is SFA Saudi the ideal choice for maintaining printers and copiers?<\/span><\/span><\/h2><div class=\"bt_bb_headline_subheadline\">In the fast-paced world of business, you need partners you can rely on. When it comes to maintaining printers and copiers, \u201cSFA Saudi\u201d is the choice that is characterized by quality and professionalism.<\/div><\/header><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_bottom_spacing_40\" data-bt-override-class=\"null\"><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"bt_bb_row \"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div data-bb-version=\"4.6.1\"  class=\"bt_bb_column col-xxl-3 col-xl-3 col-xs-12 col-sm-6 col-md-6 col-lg-3 bt_bb_vertical_align_top bt_bb_align_center bt_bb_padding_normal bt_bb_animation_fade_in animate\" style=\"; --column-width:3;\" data-width=\"3\" data-bt-override-class=\"{&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_center&quot;,&quot;def&quot;:&quot;center&quot;},&quot;bt_bb_padding_&quot;:{&quot;current_class&quot;:&quot;bt_bb_padding_normal&quot;,&quot;def&quot;:&quot;normal&quot;}}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"4.6.1\" class=\"bt_bb_card_image bt_bb_border_show bt_bb_title_size_large\" style=\"height: 440px; background: white;\"><div class=\"bt_bb_card_image_image\"><div class=\"bt_bb_image bt_bb_target_self\" data-bt-override-class=\"{}\"><span><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"853\" src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/pexels-george-milton-7014408.jpg\" class=\"attachment-boldthemes_large_4:3 size-boldthemes_large_4:3\" alt=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/pexels-george-milton-7014408.jpg\" data-full_image_src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/pexels-george-milton-7014408.jpg\" title=\"pexels-george-milton-7014408\" srcset=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/pexels-george-milton-7014408.jpg 1280w, https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/pexels-george-milton-7014408-640x427.jpg 640w, https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/pexels-george-milton-7014408-768x512.jpg 768w, https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/pexels-george-milton-7014408-320x213.jpg 320w, https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/pexels-george-milton-7014408-540x360.jpg 540w, https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/pexels-george-milton-7014408-1080x720.jpg 1080w, https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/pexels-george-milton-7014408-600x400.jpg 600w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/span><\/div><\/div><div class=\"bt_bb_card_image_content\"><div class=\"bt_bb_card_image_content_inner\"><div class=\"bt_bb_card_image_title\"><header class=\"bt_bb_headline bt_bb_size_large\" data-bt-override-class=\"{}\"><h3 class=\"bt_bb_headline_tag\"><span class=\"bt_bb_headline_content\"><span>Wide geographical coverage<\/span><\/span><\/h3><\/header><\/div><div class=\"bt_bb_card_image_text\">We are proud to provide our services throughout the Kingdom of Saudi Arabia. We receive maintenance requests from all cities and regions. In cooperation with the largest logistics providers, we ensure that your device reaches us safely and is returned to you in the best condition.<\/div><\/div><\/div><\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_bottom_spacing_medium\" data-bt-override-class=\"null\"><\/div><\/div><\/div><\/div><div data-bb-version=\"4.6.1\"  class=\"bt_bb_column col-xxl-3 col-xl-3 col-xs-12 col-sm-6 col-md-6 col-lg-3 bt_bb_vertical_align_top bt_bb_align_center bt_bb_padding_normal bt_bb_animation_fade_in animate\" style=\"; --column-width:3;\" data-width=\"3\" data-bt-override-class=\"{&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_center&quot;,&quot;def&quot;:&quot;center&quot;},&quot;bt_bb_padding_&quot;:{&quot;current_class&quot;:&quot;bt_bb_padding_normal&quot;,&quot;def&quot;:&quot;normal&quot;}}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"4.6.1\" class=\"bt_bb_card_image bt_bb_border_show bt_bb_title_size_large\" style=\"height: 440px; background: white;\"><div class=\"bt_bb_card_image_image\"><div class=\"bt_bb_image bt_bb_target_self\" data-bt-override-class=\"{}\"><span><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"960\" src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2020\/08\/service_02-1-1280x960.jpg\" class=\"attachment-boldthemes_large_4:3 size-boldthemes_large_4:3\" alt=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2020\/08\/service_02-1-1280x960.jpg\" data-full_image_src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2020\/08\/service_02-1.jpg\" title=\"service_02\" srcset=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2020\/08\/service_02-1-1280x960.jpg 1280w, https:\/\/sfa.com.sa\/wp-content\/uploads\/2020\/08\/service_02-1-1080x810.jpg 1080w, https:\/\/sfa.com.sa\/wp-content\/uploads\/2020\/08\/service_02-1-540x405.jpg 540w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/span><\/div><\/div><div class=\"bt_bb_card_image_content\"><div class=\"bt_bb_card_image_content_inner\"><div class=\"bt_bb_card_image_title\"><header class=\"bt_bb_headline bt_bb_size_large\" data-bt-override-class=\"{}\"><h3 class=\"bt_bb_headline_tag\"><span class=\"bt_bb_headline_content\"><span>Using the latest technology<\/span><\/span><\/h3><\/header><\/div><div class=\"bt_bb_card_image_text\">We are keen to follow the latest innovations in the world of printer and photocopier maintenance, ensuring that the quality and continuity of your operations is maintained.<\/div><\/div><\/div><\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_bottom_spacing_medium\" data-bt-override-class=\"null\"><\/div><\/div><\/div><\/div><div data-bb-version=\"4.6.1\"  class=\"bt_bb_column col-xxl-3 col-xl-3 col-xs-12 col-sm-6 col-md-6 col-lg-3 bt_bb_vertical_align_top bt_bb_align_center bt_bb_padding_normal bt_bb_animation_fade_in animate\" style=\"; --column-width:3;\" data-width=\"3\" data-bt-override-class=\"{&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_center&quot;,&quot;def&quot;:&quot;center&quot;},&quot;bt_bb_padding_&quot;:{&quot;current_class&quot;:&quot;bt_bb_padding_normal&quot;,&quot;def&quot;:&quot;normal&quot;}}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"4.6.1\" class=\"bt_bb_card_image bt_bb_border_show bt_bb_title_size_large\" style=\"height: 440px; background: white;\"><div class=\"bt_bb_card_image_image\"><div class=\"bt_bb_image bt_bb_target_self\" data-bt-override-class=\"{}\"><span><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"960\" src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/pexels-george-milton-7014413-1280x960.jpg\" class=\"attachment-boldthemes_large_4:3 size-boldthemes_large_4:3\" alt=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/pexels-george-milton-7014413-1280x960.jpg\" data-full_image_src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/pexels-george-milton-7014413.jpg\" title=\"pexels-george-milton-7014413\" srcset=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/pexels-george-milton-7014413-1280x960.jpg 1280w, https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/pexels-george-milton-7014413-1080x810.jpg 1080w, https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/pexels-george-milton-7014413-540x405.jpg 540w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/span><\/div><\/div><div class=\"bt_bb_card_image_content\"><div class=\"bt_bb_card_image_content_inner\"><div class=\"bt_bb_card_image_title\"><header class=\"bt_bb_headline bt_bb_size_large\" data-bt-override-class=\"{}\"><h3 class=\"bt_bb_headline_tag\"><span class=\"bt_bb_headline_content\"><span>Multiple options for spare parts<\/span><\/span><\/h3><\/header><\/div><div class=\"bt_bb_card_image_text\">With SFA Saudi Arabia, you can choose between a wide range of spare parts for different horses, enabling you to control your budget and ensure you get the best value.<\/div><\/div><\/div><\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_bottom_spacing_medium\" data-bt-override-class=\"null\"><\/div><\/div><\/div><\/div><div data-bb-version=\"4.6.1\"  class=\"bt_bb_column col-xxl-3 col-xl-3 col-xs-12 col-sm-6 col-md-6 col-lg-3 bt_bb_vertical_align_top bt_bb_align_center bt_bb_padding_normal bt_bb_animation_fade_in animate\" style=\"; --column-width:3;\" data-width=\"3\" data-bt-override-class=\"{&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_center&quot;,&quot;def&quot;:&quot;center&quot;},&quot;bt_bb_padding_&quot;:{&quot;current_class&quot;:&quot;bt_bb_padding_normal&quot;,&quot;def&quot;:&quot;normal&quot;}}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"4.6.1\" class=\"bt_bb_card_image bt_bb_border_show bt_bb_title_size_large\" style=\"height: 440px; background: white;\"><div class=\"bt_bb_card_image_image\"><div class=\"bt_bb_image bt_bb_target_self\" data-bt-override-class=\"{}\"><span><img loading=\"lazy\" decoding=\"async\" width=\"1280\" height=\"960\" src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/pexels-george-milton-7014469-1280x960.jpg\" class=\"attachment-boldthemes_large_4:3 size-boldthemes_large_4:3\" alt=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/pexels-george-milton-7014469-1280x960.jpg\" data-full_image_src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/pexels-george-milton-7014469.jpg\" title=\"pexels-george-milton-7014469\" srcset=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/pexels-george-milton-7014469-1280x960.jpg 1280w, https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/pexels-george-milton-7014469-1080x810.jpg 1080w, https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/pexels-george-milton-7014469-540x405.jpg 540w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/span><\/div><\/div><div class=\"bt_bb_card_image_content\"><div class=\"bt_bb_card_image_content_inner\"><div class=\"bt_bb_card_image_title\"><header class=\"bt_bb_headline bt_bb_size_large\" data-bt-override-class=\"{}\"><h3 class=\"bt_bb_headline_tag\"><span class=\"bt_bb_headline_content\"><span>A professional team is fully prepared<\/span><\/span><\/h3><\/header><\/div><div class=\"bt_bb_card_image_text\">Our experts are highly trained in printer and imaging maintenance, to ensure quick and effective solutions to any challenges you may encounter.<\/div><\/div><\/div><\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_bottom_spacing_medium\" data-bt-override-class=\"null\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><!-- cell_inner --><\/div><!-- cell --><\/div><!-- port --><\/section><section id=\"bt_bb_section69e354c1393d0\" class=\"bt_bb_section bt_bb_color_scheme_15 bt_bb_layout_wide bt_bb_vertical_align_top bt_bb_top_spacing_large bt_bb_bottom_spacing_large\" style=\"; --section-primary-color:#313c4c; --section-secondary-color:#f7f7f5;;background-color:#e3e4de;\" data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row bt_bb_row_push_left bt_bb_content_wide bt_bb_row_width_boxed_1200 bt_bb_row_width_boxed  bt_bb_column_gap_0\" style=\"; --column-gap:0px;\" data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div data-bb-version=\"4.6.1\"  class=\"bt_bb_column col-xxl-6 col-xl-6 bt_bb_vertical_align_middle bt_bb_align_left bt_bb_padding_20 bt_bb_animation_fade_in animate\" style=\"; --column-width:6;\" data-width=\"6\" data-bt-override-class=\"{&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_left&quot;,&quot;def&quot;:&quot;left&quot;},&quot;bt_bb_padding_&quot;:{&quot;current_class&quot;:&quot;bt_bb_padding_20&quot;,&quot;def&quot;:&quot;20&quot;}}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><header data-bb-version=\"4.6.1\" class=\"bt_bb_headline bt_bb_dash_none bt_bb_supertitle_style_accent bt_bb_size_medium bt_bb_align_inherit\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_medium&quot;,&quot;def&quot;:&quot;medium&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;}}\"><h2 class=\"bt_bb_headline_tag\"><span class=\"bt_bb_headline_content\"><span>Our vision in \u201cSFA Saudi\u201d<\/span><\/span><\/h2><\/header><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_bottom_spacing_normal\" data-bt-override-class=\"null\"><\/div><div data-bb-version=\"4.6.1\"  class=\"bt_bb_text\" ><\/p>\n<p style=\"text-align: left;\">It is to keep pace with the dynamics of the accelerating business world, and to provide the market with the latest technologies it needs to succeed. We build bridges of trust with our customers, from the beginning to completion. Our philosophy is embodied in our experience and advanced technologies, and we always work to ensure accuracy and efficiency in everything we offer. \u201cWhen you are looking for a reliable partner to support your business and achieve your ambitions, SFA Saudi is the perfect choice.\u201d<\/p>\n<p>\n<\/div><\/div><\/div><\/div><div  class=\"bt_bb_column col-xxl-6 col-xl-6 bt_bb_vertical_align_middle bt_bb_align_left bt_bb_padding_normal bt_bb_animation_fade_in animate\" style=\"; --column-width:6;\" data-width=\"6\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"4.6.1\" class=\"bt_bb_image bt_bb_shape_square bt_bb_target_self bt_bb_align_inherit bt_bb_hover_style_simple bt_bb_content_display_always bt_bb_content_align_middle\" data-bt-override-class=\"{&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;}}\"><span><img loading=\"lazy\" decoding=\"async\" width=\"612\" height=\"408\" src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/code-2.jpg\" class=\"attachment-full size-full\" alt=\"Young woman standing by photocopier\/office printer in an office and making copies.\" data-full_image_src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/code-2.jpg\" title=\"code\" srcset=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/code-2.jpg 612w, https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/code-2-320x213.jpg 320w, https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/code-2-540x360.jpg 540w, https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/code-2-600x400.jpg 600w\" sizes=\"auto, (max-width: 612px) 100vw, 612px\" \/><\/span><\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_bottom_spacing_medium bt_bb_hidden_md bt_bb_hidden_lg\" data-bt-override-class=\"null\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><!-- cell_inner --><\/div><!-- cell --><\/div><!-- port --><\/section><section data-bb-version=\"4.6.1\" id=\"bt_bb_section69e354c139f9b\" class=\"bt_bb_section bt_bb_color_scheme_15 bt_bb_layout_wide bt_bb_vertical_align_top bt_bb_top_spacing_large bt_bb_bottom_spacing_large\" style=\"; --section-primary-color:#313c4c; --section-secondary-color:#f7f7f5;;background-color:rgb(255,255,255);\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_large&quot;,&quot;def&quot;:&quot;large&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_large&quot;,&quot;def&quot;:&quot;large&quot;}}\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row bt_bb_row_push_left bt_bb_content_wide bt_bb_row_width_boxed_1200 bt_bb_row_width_boxed  bt_bb_column_gap_0\" style=\"; --column-gap:0px;\" data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div  class=\"bt_bb_column col-xxl-6 col-xl-6 bt_bb_vertical_align_middle bt_bb_align_left bt_bb_padding_normal bt_bb_animation_fade_in animate\" style=\"; --column-width:6;\" data-width=\"6\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"4.6.1\" class=\"bt_bb_image bt_bb_shape_soft-rounded bt_bb_target_self bt_bb_align_inherit bt_bb_hover_style_simple bt_bb_content_display_always bt_bb_content_align_middle\" style=\" padding-left: 5em;\" data-bt-override-class=\"{&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;}}\"><span><img loading=\"lazy\" decoding=\"async\" width=\"612\" height=\"408\" src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/code-3.jpg\" class=\"attachment-full size-full\" alt=\"Excited business team give high five celebrate corporate success\" data-full_image_src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/code-3.jpg\" title=\"Excited business team give high five celebrate corporate success\" srcset=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/code-3.jpg 612w, https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/code-3-320x213.jpg 320w, https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/code-3-540x360.jpg 540w, https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/code-3-600x400.jpg 600w\" sizes=\"auto, (max-width: 612px) 100vw, 612px\" \/><\/span><\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_bottom_spacing_medium bt_bb_hidden_md bt_bb_hidden_lg\" data-bt-override-class=\"null\"><\/div><\/div><\/div><\/div><div data-bb-version=\"4.6.1\"  class=\"bt_bb_column col-xxl-6 col-xl-6 bt_bb_vertical_align_middle bt_bb_align_left bt_bb_padding_20 bt_bb_animation_fade_in animate\" style=\"; --column-width:6;\" data-width=\"6\" data-bt-override-class=\"{&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_left&quot;,&quot;def&quot;:&quot;left&quot;},&quot;bt_bb_padding_&quot;:{&quot;current_class&quot;:&quot;bt_bb_padding_20&quot;,&quot;def&quot;:&quot;20&quot;}}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><header data-bb-version=\"4.6.1\" class=\"bt_bb_headline bt_bb_dash_none bt_bb_supertitle_style_accent bt_bb_size_normal bt_bb_align_inherit\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_normal&quot;,&quot;def&quot;:&quot;normal&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;}}\"><h2 class=\"bt_bb_headline_tag\"><span class=\"bt_bb_headline_content\"><span>Our partners<\/span><\/span><\/h2><\/header><div data-bb-version=\"4.6.1\"  class=\"bt_bb_text\" ><\/p>\n<p>In &#8220;SFA Saudi,&#8221; we believe in the importance of partnerships and building relationships. Not only within the Kingdom of Saudi but also on the international stage. We collaborate with major brands and key suppliers from around the world to ensure the delivery of the latest and best products and solutions to our customers.<\/p>\n<p>These global partnerships enable us to access the latest technologies and best practices in the field of maintenance for photocopiers and printers. They also allow us to offer competitive prices and high-quality services, making us the first choice for many companies inside and outside the Kingdom.<\/p>\n<p>International cooperation is not limited to suppliers alone; it also includes companies specializing in logistics and transportation. This enables us to provide fast and secure services to our customers, whether they are in the Kingdom of Saudi Arabia or anywhere else in the world. We are here to meet your needs and provide the best always.<\/p>\n<p>\n<\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_bottom_spacing_normal\" data-bt-override-class=\"null\"><\/div><\/div><\/div><\/div><\/div><\/div><div data-bb-version=\"4.6.1\" class=\"bt_bb_row \" style=\"background-color:rgb(255,255,255);\" data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div data-bb-version=\"4.6.1\"  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"4.6.1\" class=\"bt_bb_slider bt_bb_height_keep-height bt_bb_multiple_slides bt_bb_animation_slide animate\" style=\"width: 85%; margin: 0 auto\"><div class=\"slick-slider\"  data-slick='{ \"lazyLoad\": \"progressive\", \"cssEase\": \"ease-out\", \"speed\": \"300\", \"prevArrow\": \"\", \"nextArrow\": \"\",\"slidesToShow\": 5, \"autoplay\": true, \"autoplaySpeed\": 1000,\"slidesToShow\": 5, \"responsive\": [{ \"breakpoint\": 481, \"settings\": { \"slidesToShow\": 1, \"slidesToScroll\": 1 } },{ \"breakpoint\": 769, \"settings\": { \"slidesToShow\": 2, \"slidesToScroll\": 2 } },{ \"breakpoint\": 993, \"settings\": { \"slidesToShow\": 3, \"slidesToScroll\": 3 } },{ \"breakpoint\": 1201, \"settings\": { \"slidesToShow\": 5, \"slidesToScroll\": 5 } },{ \"breakpoint\": 1401, \"settings\": { \"slidesToShow\": 5, \"slidesToScroll\": 5 } }]}' ><div class=\"bt_bb_slider_item\" data-src-full=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/Untitled-55-1.png\"><img decoding=\"async\" src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/Untitled-55-1.png\" alt=\"Untitled-55\"  title=\"Untitled-55\"><\/div><div class=\"bt_bb_slider_item\" data-src-full=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/55555.png\"><img decoding=\"async\" src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/55555.png\" alt=\"55555\"  title=\"55555\"><\/div><div class=\"bt_bb_slider_item\" data-src-full=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/Untitled-5-1.png\"><img decoding=\"async\" src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/Untitled-5-1.png\" alt=\"Untitled-5\"  title=\"Untitled-5\"><\/div><div class=\"bt_bb_slider_item\" data-src-full=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/Untitled-6-1.png\"><img decoding=\"async\" src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/Untitled-6-1.png\" alt=\"Untitled-6\"  title=\"Untitled-6\"><\/div><div class=\"bt_bb_slider_item\" data-src-full=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/Untitled-8.png\"><img decoding=\"async\" src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/Untitled-8.png\" alt=\"Untitled-8\"  title=\"Untitled-8\"><\/div><div class=\"bt_bb_slider_item\" data-src-full=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/Untitled-33-1.png\"><img decoding=\"async\" src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/Untitled-33-1.png\" alt=\"Untitled-33\"  title=\"Untitled-33\"><\/div><div class=\"bt_bb_slider_item\" data-src-full=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/Untitled-64.png\"><img decoding=\"async\" src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/Untitled-64.png\" alt=\"Untitled-64\"  title=\"Untitled-64\"><\/div><div class=\"bt_bb_slider_item\" data-src-full=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/Untitled-66-1.png\"><img decoding=\"async\" src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/Untitled-66-1.png\" alt=\"Untitled-66\"  title=\"Untitled-66\"><\/div><div class=\"bt_bb_slider_item\" data-src-full=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/Untitled-66666.png\"><img decoding=\"async\" src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/Untitled-66666.png\" alt=\"Untitled-66666\"  title=\"Untitled-66666\"><\/div><div class=\"bt_bb_slider_item\" data-src-full=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/Untitled-77-1.png\"><img decoding=\"async\" src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/Untitled-77-1.png\" alt=\"Untitled-77\"  title=\"Untitled-77\"><\/div><div class=\"bt_bb_slider_item\" data-src-full=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/Untitled-666.png\"><img decoding=\"async\" src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/Untitled-666.png\" alt=\"Untitled-666\"  title=\"Untitled-666\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><!-- cell_inner --><\/div><!-- cell --><\/div><!-- port --><\/section><section data-bb-version=\"4.6.1\" id=\"bt_bb_section69e354c13cd25\" class=\"bt_bb_section bt_bb_layout_boxed_1200\"  data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row \"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div data-bb-version=\"4.6.1\"  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_left&quot;,&quot;def&quot;:&quot;left&quot;},&quot;bt_bb_padding_&quot;:{&quot;current_class&quot;:&quot;bt_bb_padding_normal&quot;,&quot;def&quot;:&quot;normal&quot;}}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"4.6.1\" class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_top_spacing_large bt_bb_bottom_spacing_none\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_large&quot;,&quot;def&quot;:&quot;large&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_none&quot;,&quot;def&quot;:&quot;none&quot;}}\"><\/div><header data-bb-version=\"4.6.1\" class=\"bt_bb_headline bt_bb_dash_none bt_bb_subheadline bt_bb_size_inherit bt_bb_align_inherit\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;}}\"><h2 class=\"bt_bb_headline_tag\"><span class=\"bt_bb_headline_content\"><span>How to request maintenance<\/span><\/span><\/h2><div class=\"bt_bb_headline_subheadline\">Communicate with the sales team<\/div><\/header><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_bottom_spacing_normal\" data-bt-override-class=\"null\"><\/div><div data-bb-version=\"4.6.1\"  class=\"bt_bb_text\" ><\/p>\n<ul>\n<li>An imaging error appears on the printer.<\/li>\n<li>Mention the printer model and brand.<\/li>\n<li>The team will respond to you and solve the problem if it is related to the printer drivers or malfunctions that can be solved online.<\/li>\n<\/ul>\n<p>\n<\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_bottom_spacing_normal\" data-bt-override-class=\"null\"><\/div><header data-bb-version=\"4.6.1\" class=\"bt_bb_headline bt_bb_dash_none bt_bb_size_inherit bt_bb_align_inherit\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;}}\"><h3 class=\"bt_bb_headline_tag\"><span class=\"bt_bb_headline_content\"><span>If the issue cannot be resolved remotely<\/span><\/span><\/h3><\/header><div data-bb-version=\"4.6.1\" class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_top_spacing_none bt_bb_bottom_spacing_medium\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_none&quot;,&quot;def&quot;:&quot;none&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_medium&quot;,&quot;def&quot;:&quot;medium&quot;}}\"><\/div><div data-bb-version=\"4.6.1\"  class=\"bt_bb_text\" ><\/p>\n<p>\ud83d\udd17 Registration on the \u201cSaudi sfa\u201d website: Follow the instructions to complete registration.<\/p>\n<p>\ud83d\udd17 Create a My Devices list: Choose your printer brand, printer category, and printer model. Then add the printer to your list.<\/p>\n<p>\ud83d\udd17 Maintenance request: Provide a description of the problem, specify the appropriate visit time, and attach pictures that illustrate the problem.<\/p>\n<p>Field Maintenance Team: will respond to your request and arrive on time.<\/p>\n<p>\n<\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_bottom_spacing_normal\" data-bt-override-class=\"null\"><\/div><header data-bb-version=\"4.6.1\" class=\"bt_bb_headline bt_bb_dash_none bt_bb_size_inherit bt_bb_align_inherit\" data-bt-override-class=\"{&quot;bt_bb_size_&quot;:{&quot;current_class&quot;:&quot;bt_bb_size_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;},&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_inherit&quot;,&quot;def&quot;:&quot;inherit&quot;}}\"><h3 class=\"bt_bb_headline_tag\"><span class=\"bt_bb_headline_content\"><span>Technical report<\/span><\/span><\/h3><\/header><div data-bb-version=\"4.6.1\" class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_top_spacing_none bt_bb_bottom_spacing_small\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_none&quot;,&quot;def&quot;:&quot;none&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_small&quot;,&quot;def&quot;:&quot;small&quot;}}\"><\/div><div data-bb-version=\"4.6.1\"  class=\"bt_bb_text\" ><\/p>\n<p>You will be able to view the attached report and photos.<\/p>\n<p>Choose the type of parts: original, American, or according to availability.<\/p>\n<p>For direct communication: \ud83d\udcf1 Use the WhatsApp icon at the bottom of the page.<\/p>\n<p>\n<\/div><div data-bb-version=\"4.6.1\" class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_top_spacing_none bt_bb_bottom_spacing_small\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_none&quot;,&quot;def&quot;:&quot;none&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_small&quot;,&quot;def&quot;:&quot;small&quot;}}\"><\/div><div data-bb-version=\"4.6.1\" class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_top_spacing_none bt_bb_bottom_spacing_large\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_none&quot;,&quot;def&quot;:&quot;none&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_large&quot;,&quot;def&quot;:&quot;large&quot;}}\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><!-- cell_inner --><\/div><!-- cell --><\/div><!-- port --><\/section><section data-bb-version=\"4.6.1\" id=\"bt_bb_section69e354c13d6d8\" class=\"bt_bb_section bt_bb_layout_boxed_1200 bt_bb_vertical_align_top bt_bb_top_spacing_none bt_bb_bottom_spacing_none\" style=\";background-color:rgb(255,255,255);\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_none&quot;,&quot;def&quot;:&quot;none&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_none&quot;,&quot;def&quot;:&quot;none&quot;}}\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row \"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div data-bb-version=\"4.6.1\"  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_left&quot;,&quot;def&quot;:&quot;left&quot;},&quot;bt_bb_padding_&quot;:{&quot;current_class&quot;:&quot;bt_bb_padding_normal&quot;,&quot;def&quot;:&quot;normal&quot;}}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"4.6.1\"  class=\"bt_bb_text\" ><\/p>\n<p style=\"text-align: right;\">[SubscriptoinPluginMaintSystemEnglish]<\/p>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><!-- cell_inner --><\/div><!-- cell --><\/div><!-- port --><\/section><section data-bb-version=\"4.6.1\" id=\"bt_bb_section69e354c13dae9\" class=\"bt_bb_section bt_bb_layout_boxed_1200 bt_bb_vertical_align_top bt_bb_top_spacing_large bt_bb_bottom_spacing_none\" style=\";background-color:rgb(255,255,255);\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_large&quot;,&quot;def&quot;:&quot;large&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_none&quot;,&quot;def&quot;:&quot;none&quot;}}\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row \"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div data-bb-version=\"4.6.1\"  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 faq-maint bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_left&quot;,&quot;def&quot;:&quot;left&quot;},&quot;bt_bb_padding_&quot;:{&quot;current_class&quot;:&quot;bt_bb_padding_normal&quot;,&quot;def&quot;:&quot;normal&quot;}}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"4.6.1\"  class=\"bt_bb_text\" ><\/p>\n<section id=\"faq\" class=\"faq\">\n<div class=\"container\">\n<h3 class=\"services_title faq_title\">Questions About Account Opening Process<\/h3>\n<\/div>\n<div class=\"container\">\n<div class=\"faq_wr\">\n<div class=\"faq_wr_left aos-init aos-animate\">\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>Does opening an account with you guarantee me a discount on printer<br \/>\nsupplies, including spare parts and inks?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">Not necessarily. What&#8217;s important to know is that we ensure high<br \/>\nquality to allow you to continue your work without interruptions. We<br \/>\nprovide high-quality supplies, and sometimes you may need to<br \/>\npurchase genuine supplies from reliable sources.<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>Why is it preferable to buy genuine supplies like HP laser printer<br \/>\ninks?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">HP has adopted advanced technologies in its new models to ensure<br \/>\ncustomer protection from the use of counterfeit inks. Through these<br \/>\ntechnologies, the company aims to maintain print quality and provide<br \/>\nan ideal user experience. HP has also developed &#8220;printer software<br \/>\nupdates&#8221; for this purpose. Despite the ability to disable automatic<br \/>\nupdates to purchase supplies like ink cartridges from Chinese<br \/>\nmanufacturers or other less expensive brands, we always recommend<br \/>\nusing genuine supplies, especially with the new printer models, to<br \/>\nensure the best performance and quality.<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>What do you mean by &#8220;counterfeit inks,&#8221; and what is the difference<br \/>\nbetween them and Chinese inks?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">Counterfeit inks are those that are issued under the name and logo of<br \/>\nwell-known companies like HP but are not actually produced by these<br \/>\ncompanies. In other words, they are imitated to appear as genuine but<br \/>\nare not. On the other hand, Chinese inks may be inks manufactured in<br \/>\nChina under different brand names and do not claim to be produced by<br \/>\nmajor companies like HP. However, not all ink made in China is<br \/>\ncounterfeit; it may have its own brand and not imitate any other.<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>What about the quality of Chinese inks and inks manufactured for<br \/>\nAmerican and other brands?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">Inks manufactured in China vary in quality depending on the<br \/>\nmanufacturer and production standards they follow. Similarly, inks<br \/>\nmanufactured under American or other brand names may produce<br \/>\nhigh-quality products, while others may be of lower quality. The main<br \/>\ndifference lies in production standards, the technology used, and<br \/>\nquality control. It is always necessary to read product reviews and<br \/>\ncheck the warranty and reputation of the manufacturing company before<br \/>\nmaking a purchase. In many cases, original inks issued by printer<br \/>\nmanufacturers may provide the best performance and clearer printing,<br \/>\nbut this does not mean that alternative options available in the<br \/>\nmarket are not good or effective.<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>What is the time frame for printer repair?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">The specific time frame for printer repair depends primarily on<br \/>\nseveral factors: Availability of spare parts: If the parts are<br \/>\navailable at our service center, repair usually takes no more than one<br \/>\nworking week. Orders from outside the country: If spare parts need to<br \/>\nbe ordered from outside the country, the time frame may be up to a<br \/>\nmaximum of one month, taking into account shipping and import times.<br \/>\nCustomer location: If the customer is outside the service center&#8217;s<br \/>\narea, sending the printer back to the customer may require additional<br \/>\ntime. For more precise details about the status of your printer<br \/>\nrepair, we recommend contacting technical support directly, as they<br \/>\nwill provide specific information and expected repair times.<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>What about refilled inks?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">Ink refilling is a process that some consider environmentally friendly<br \/>\nbecause it reduces environmental waste from improperly disposing of<br \/>\ncartridges. In European countries and elsewhere, major companies like<br \/>\nHP recycle and refill cartridges themselves to high-quality standards.<br \/>\nHowever, in many places around the world, there are small shops,<br \/>\nmaintenance workshops, and technicians who manually refill cartridges<br \/>\nor use simple machines for refilling. In these cases, some may<br \/>\noverlook the required quality standards or may not replace necessary<br \/>\nparts in the cartridge, which can lead to less than ideal print<br \/>\nquality or other technical issues. Therefore, when considering ink<br \/>\nrefilling options, it is essential to research and verify the source<br \/>\nand quality of the ink. It is always recommended to deal with<br \/>\nreputable shops or maintenance workshops that offer warranties on<br \/>\ntheir products. Also, be aware that some printers may lose their<br \/>\nwarranty if non-genuine or refilled inks are used in ways not<br \/>\nrecognized by the manufacturing company.<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>Can you provide advice and help me choose a printer that suits my<br \/>\nbusiness needs and has supplies I can purchase?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">Of course, we can. To provide optimal advice for you, we provide a<br \/>\nfile containing a list of questions designed to better understand your<br \/>\nneeds. Your answers to these questions will not only help us guide you<br \/>\nto the best option but also enable you to learn about the latest<br \/>\ntechnologies available in the market. After receiving the answers, we<br \/>\nwill review them and provide advice based on them. The fees for this<br \/>\nservice are 150 Saudi Riyals.<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>Do you have educational programs to help your customers maintain their<br \/>\nprinters?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">Yes, we believe in the importance of educating our customers and<br \/>\nassisting them in maintaining their printers for maximum benefit. We<br \/>\nprovide various educational resources on our web blog:<br \/>\n<a href=\"https:\/\/blog.sfa.com.sa\">https:\/\/blog.sfa.com.sa<\/a>, where<br \/>\nwe share the latest articles and tips on maintenance and best<br \/>\npractices for printer usage. We also offer tutorial videos on our<br \/>\nYouTube channel:<br \/>\n<a href=\"https:\/\/www.youtube.com\/channel\/UCz9WibpwQuJV0uYNWFjDvmw\">https:\/\/www.youtube.com\/channel\/UCz9WibpwQuJV0uYNWFjDvmw&lt;\/a &gt;, where we present instructional videos on optimal usage and<br \/>\npreventive maintenance. In our efforts to reach all customer segments<br \/>\nand provide fresh content, we are preparing to start live streaming on<br \/>\nTikTok, where we will hold interactive sessions and provide real-time<br \/>\nguidance on potential issues. <\/a><\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>I own a printer and a photocopier and would like to use your services<br \/>\nfor maintenance. What are the required steps to request maintenance?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">Thank you for choosing our services. To request maintenance for<br \/>\nprinters and photocopiers through us, please follow these steps:<br \/>\nContact Technical Support: You can directly contact our technical<br \/>\nsupport team through the WhatsApp icon available on the website.<br \/>\nCreate an Account on the Maintenance Program: You will be guided to<br \/>\ncreate an account specifically for our maintenance program. Add the<br \/>\nDevice and Request Maintenance: Through your account, you can add the<br \/>\ndevice and submit a maintenance request. Warranty Matters: If the<br \/>\nprinter or copier is under warranty, you may need to refer to an<br \/>\nauthorized warranty agent. We may provide maintenance for devices<br \/>\nunder warranty according to specific terms and agreements that will be<br \/>\ndiscussed later. We are here to serve you and provide the best<br \/>\npossible experience for you. Please feel free to contact us if you<br \/>\nneed any further assistance or have additional inquiries.<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>If my printer needs to have some parts replaced, what should I do?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">If your printer needs to have some parts replaced: Contact Technical<br \/>\nSupport: When you contact our technical support team, they will<br \/>\nprovide an initial report on the printer&#8217;s condition and the parts<br \/>\nthat may need replacement. Create an Account and Submit a Maintenance<br \/>\nRequest: If you decide to proceed with maintenance based on the<br \/>\ninitial report, please open an account on our platform and submit a<br \/>\nmaintenance request. We look forward to providing the required support<br \/>\nand ensuring the best performance for your device.<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>What is the geographic coverage limit for maintenance?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">We provide technical services to residential customers within the<br \/>\nKingdom of Saudi Arabia. For customers within the kingdom, we offer a<br \/>\nunique feature, which is: Free Shipping Costs: If you are a<br \/>\nresidential customer and need maintenance services, don&#8217;t worry about<br \/>\nshipping costs. We cover the shipping costs to and from the customer.<br \/>\nShipping Receipt: Once you confirm the maintenance request and provide<br \/>\nthe initial report, our team will send a shipping receipt to the<br \/>\ncustomer to send the printer. Saudi Post Offices: Customers can use<br \/>\nSaudi Post Offices located throughout the Kingdom of Saudi Arabia to<br \/>\nsend the printer to us. We always strive to provide easy and<br \/>\nconvenient service to our customers, and we hope that customers will<br \/>\nfind the value they are looking for in our services.<\/div>\n<\/div>\n<\/div>\n<div class=\"faq_wr_right\"><img decoding=\"async\" src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/Heffe78d4ae0b4d98a892e5e7e1d07c7es-removebg-preview.png\" alt=\"Toshiba machine - photo copier\" \/><\/div>\n<\/div>\n<\/div>\n<\/section>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"bt_bb_row \"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div data-bb-version=\"4.6.1\"  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_left&quot;,&quot;def&quot;:&quot;left&quot;},&quot;bt_bb_padding_&quot;:{&quot;current_class&quot;:&quot;bt_bb_padding_normal&quot;,&quot;def&quot;:&quot;normal&quot;}}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"4.6.1\"  class=\"bt_bb_text\" ><\/p>\n<section id=\"faq\" class=\"faq\">\n<div class=\"container\">\n<h3 class=\"services_title faq_title\">Individual FAQs<\/h3>\n<\/div>\n<div class=\"container\">\n<div class=\"faq_wr\">\n<div class=\"faq_wr_left aos-init aos-animate\">\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>If your printer needs to replace some parts, what should you do?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">\n<p>In the event that your printer needs to replace some parts, we recommend first contacting our technical support team through our website. Our specialized team will provide you with an initial report on the printer&#8217;s condition and the parts that need replacement. If you wish to proceed with the repair, please log in and create a personal account on the website, then submit a maintenance request.<\/p>\n<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>I am an individual, and I have a home printer that needs maintenance. What steps should I follow to ensure high-quality maintenance service in Saudi Arabia?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">\n<p>Hello! We offer you a specialized printer maintenance service tailored for individuals like you in Saudi Arabia. Here are the simple steps to ensure effective maintenance:<\/p>\n<p>Direct Communication: Reach out to us via the WhatsApp icon at the bottom of the page. Our technical support team is ready to assist you!<\/p>\n<p>Issue Assessment: We will listen to your description of the problem and guide you on whether the issue can be resolved remotely or requires specialized maintenance.<\/p>\n<p>Free Shipping: If you are located within the Kingdom, we provide free shipping. Simply package your printer, and we will send you a shipping label.<\/p>\n<p>Quality and Speed: We guarantee fast and high-quality maintenance service using genuine spare parts.<\/p>\n<p>Safe Return: After completing the maintenance, we will securely ship the printer back to your home.<\/p>\n<p>Feel free to reach out to us; we are here for you, and our goal is to ensure your satisfaction and provide the best printer maintenance service in the Kingdom. \ud83d\udda8\ufe0f\ud83d\udcbc\ud83d\udd27<\/p>\n<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>What is the geographical coverage area for maintenance?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">Our services are available to all customers within the Kingdom of Saudi Arabia. We provide free shipping service to residential customers. Once you decide to proceed with maintenance, we will send you a shipping label, making it easy for you to send the printer through Saudi Post offices located throughout the Kingdom.<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>What warranties do you provide to the customer after maintenance?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">\n<p>Model (1): We received a complaint from a customer through the maintenance system regarding a printing quality issue for an &#8220;HP Neverstop Laser MFP1200w&#8221; printer. After inspection, the Drum Unit was cleaned, and it was observed that the number of pages printed had reached 21,985 pages. The report indicated that the unit&#8217;s lifespan was approaching its end, so it was replaced. In this case, the customer is provided with HP&#8217;s manufacturer warranty, and the replacement was made using genuine spare parts.<\/p>\n<p>Model (2): We received a complaint from a customer about a light toner cartridge replacement indicator. The customer was directed to the sales department, as they were using a &#8220;Katun&#8221; branded cartridge. Since SFA Saudi Arabia is the authorized distributor for this brand, the customer is entitled to warranty coverage until the toner is depleted.<\/p>\n<p>Model (3): We received a complaint from a customer about a paper jam issue in the printer. Maintenance team investigated and found that the paper pick-up roller needed replacement. The customer chose to use a tray pick-up roller, and they are provided with warranty coverage by SFA Saudi Arabia, confirming that the component is under their responsibility.<\/p>\n<p>Model (4): We received an order from a government customer to purchase a toner cartridge for the &#8220;Sharp AR-257 Photocopier Machine.&#8221; Our sales team fulfilled the order and delivered the genuine cartridge to the customer, conducting some precautionary checks before installation. After installation and confirming its quality, the invoice was handed over to the customer. In this case, the customer is provided with a warranty on the toner from the brand&#8217;s agent in the Kingdom, Al-Huashan.<\/p>\n<p>Model (5): We received an order from a government customer to purchase a toner cartridge for the &#8220;Toshiba E-Studio 2809A Photocopier Machine.&#8221; Our sales team fulfilled the order and delivered the genuine cartridge to the customer, conducting some precautionary checks before installation. After installation and confirming its quality, the invoice was handed over to the customer. In this case, the customer is provided with a warranty on the toner from the brand&#8217;s agent in the Kingdom, Al-Olayan.<\/p>\n<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>What is the time period required for printer repair?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">\n<p>The time required for printer repair varies depending on the type of issue and the availability of the required parts. If all the necessary parts are available to us, repairs are typically completed within one business week. However, if it is necessary to order spare parts from outside the Kingdom, it may take up to a month. Customers can send their faulty printers to us using the shipping label we provide, and after completing the repair process, we will return the printer directly to the customer. For a more accurate estimate, please contact our technical support team.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"faq_wr_right\"><img decoding=\"async\" src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/H85c91b9536ec4a4faffaf23c351283b4R.jpg_720x720q50-removebg-preview.png\" alt=\"Canon imagePRESS C710\" \/><\/div>\n<\/div>\n<\/div>\n<\/section>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"bt_bb_row \"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div data-bb-version=\"4.6.1\"  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_left&quot;,&quot;def&quot;:&quot;left&quot;},&quot;bt_bb_padding_&quot;:{&quot;current_class&quot;:&quot;bt_bb_padding_normal&quot;,&quot;def&quot;:&quot;normal&quot;}}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"4.6.1\"  class=\"bt_bb_text\" ><\/p>\n<section id=\"faq\" class=\"faq\">\n<div class=\"container\">\n<h3 class=\"services_title faq_title\">Government sector questions<\/h3>\n<\/div>\n<div class=\"container\">\n<div class=\"faq_wr\">\n<div class=\"faq_wr_left aos-init aos-animate\">\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>Does Saudi SFA Trading work through government authorization?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">We welcome dealing with any government sector, but it is worth noting that the prices that&#8230;<br \/>\nWe offer it based on a fixed percentage, not a variable one. Therefore, our prices<br \/>\nSuits immediate payment instead of postpaid. That is, if a team finishes<br \/>\nMaintenance from work, payment is made directly.<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>What is the benefit to the government facility from using your maintenance program?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">\n<p>Our maintenance program is designed to achieve numerous benefits for government entities, and among the key features and advantages are:<\/p>\n<p>First: Providing accurate reports for decision-makers that detail every printer or photocopier within the facility, such as its specific location, brand, serial number, and the office it is located in. This helps in resource management more effectively.<\/p>\n<p>Second: Providing details about the maintenance history and tracking supply consumption, giving a clear idea of potential maintenance times and future supply needs.<\/p>\n<p>Third: Ensuring uninterrupted workflow through continuous monitoring, increasing productivity, and avoiding potential issues during peak times.<\/p>\n<p>Fourth: Allowing management to monitor all operations through their program account. This enables decision-makers to review costs and search for ways to reduce them without sacrificing quality. The reports provided facilitate discussions and consultations with SFA Saudi Arabia&#8217;s team to leverage their expertise.<\/p>\n<p>Fifth: The program enables printing detailed reports that illustrate the status of devices, related commitments, current usage, expected lifespan, and whether the devices will continue to meet the facility&#8217;s needs in the future.<\/p>\n<p>With all these features, the maintenance program is considered a valuable tool for government entities, helping them improve their performance, reduce costs, and increase productivity.<\/p>\n<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>Does Saudi SFA Trading deal with companies that have a government license to carry out the maintenance of photocopiers and printers?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">&#8220;SFA Saudi Arabia Trading&#8221; regrets that it cannot fulfill this request. We emphasize the importance of adhering to privacy policies and data protection. Preserving confidentiality is our top priority, and we are committed to not disclosing any information related to our customers and partners.<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>Does scouting include paying fees? What do these fees include?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">Yes, Scouting requires payment of fees based on the service provided.<br \/>\nThis service includes a technician attending the site and preparing a report after inspection and identification<br \/>\nPossible malfunction, and if spare parts are required, the fees will include<br \/>\nAlso specify those part numbers and provide a quote. Sometimes a procedure may be performed<br \/>\nRepair without having to change spare parts, this will mean that the fault has been\u00a0repaired.<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>Some government sectors (which are highly private) require some special requirements. Can you comply with them?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">SAFA Saudi Trading respects the privacy of any customer and tries to meet his requirements. we<br \/>\nIt trusts its employees and their expertise in this regard, and care is required from those involved<br \/>\nInforming SFA Saudi Trading of the terms and conditions, even if they are verbal.<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>Can SFA Saudi Trading meet the needs of the government sector and give them a competitive price for supplies?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">We are pleased to meet this if requested from us and implement it with scheduled work plans. We are in contact with international factories and can meet any need, regardless of its size, and adhere to it, provided that the work is based on cash dealing..<\/div>\n<\/div>\n<\/div>\n<div class=\"faq_wr_right\"><img decoding=\"async\" src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/code-removebg-preview-1-1.png\" alt=\"Laserjet formatter board for HP 501N 501DN main formatter board laserjet printer J8H60-67901 J8H61-67901 parts\" \/><\/div>\n<\/div>\n<\/div>\n<\/section>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"bt_bb_row \"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div data-bb-version=\"4.6.1\"  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_left&quot;,&quot;def&quot;:&quot;left&quot;},&quot;bt_bb_padding_&quot;:{&quot;current_class&quot;:&quot;bt_bb_padding_normal&quot;,&quot;def&quot;:&quot;normal&quot;}}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"4.6.1\"  class=\"bt_bb_text\" ><\/p>\n<section id=\"faq\" class=\"faq\">\n<div class=\"container\">\n<h3 class=\"services_title faq_title\">Commercial sector questions<\/h3>\n<\/div>\n<div class=\"container\">\n<div class=\"faq_wr\">\n<div class=\"faq_wr_left aos-init aos-animate\">\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>Is the maintenance program available (subscriptions &#8211; selling as a copy &#8211; open source software)<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">In fact, SFA Saudi Arabia has a license (commercial franchise), which gives it the right<br \/>\nResale of subscriptions (to companies) working in the field of maintenance, not limited to<br \/>\nMaintenance of copiers and printers, but works on any type (devices).<br \/>\nElectronic) where SFA Saudi Arabia has a software development department and in coordination with<br \/>\nBrand owners. Please note that SAFA Saudi Arabia does not have the right to sell copies<br \/>\nThe software or open source version. To clarify the purpose of the program<br \/>\nThe final customer receives true services with international standards approved by the owner<br \/>\nTrademark and reducing commercial fraud and others.<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>What do you mean by \u201cother\u201d? Are there additional benefits to the program?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">\n<p>&#8220;Other&#8221; refers to a variety of technological features and solutions developed by software companies to keep up with technological advancements and customer needs. Here are two examples of such features and benefits:<\/p>\n<p>Security Features: When a customer registers and adds their printer to the program, their privacy and information security are maintained. During the diagnostic phase, technicians enter the printer&#8217;s manufacturer serial number, which helps verify the device&#8217;s authenticity. In case of printer theft, the customer can access their control panel through the software and obtain printer details, aiding in its tracking. This ensures that the information stored by the company is used solely for support purposes and improving the customer experience.<\/p>\n<p>Administrative Benefits: The program provides valuable tools for administrative decision-makers, especially in time management. The reports provided by the program help monitor performance and detect issues early on, reducing costs and increasing productivity. Continuous development of the software based on customer requirements and in collaboration with partners makes it an effective and distinguished tool.<\/p>\n<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>We are a new company specialized in maintenance, we have technicians and we would like to benefit from<br \/>\nMaintenance program without purchasing spare parts or inks. Is there an opportunity to work in this regard?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>Does SFA Saudi provide spare parts for printers or copiers and own trademarks?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">\u0639\u0644\u0627\u0642\u0627\u062a \u062f\u0648\u0644\u064a\u0629: \u062a\u0645\u062a\u0639\u062a \u0633\u0641\u0627 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629 \u0628\u0639\u0644\u0627\u0642\u0627\u062a \u062a\u062c\u0627\u0631\u064a\u0629 \u0639\u0627\u0644\u0645\u064a\u0629 \u0642\u0648\u064a\u0629. \u0645\u0648\u0632\u0639<br \/>\n\u0645\u0639\u062a\u0645\u062f: \u0633\u0641\u0627 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629 \u0647\u064a \u0645\u0648\u0632\u0639 \u0645\u0639\u062a\u0645\u062f \u0644\u0639\u062f\u0629 \u0634\u0631\u0643\u0627\u062a \u0639\u0627\u0644\u0645\u064a\u0629\u060c \u0645\u0646\u0647\u0627: Katun<br \/>\n\u0627\u0644\u0623\u0645\u0631\u064a\u0643\u064a\u0629: \u0645\u0639\u0631\u0648\u0641\u0629 \u0628\u0625\u0646\u062a\u0627\u062c \u0642\u0637\u0639 \u063a\u064a\u0627\u0631 \u0630\u0627\u062a \u062c\u0648\u062f\u0629 \u0639\u0627\u0644\u064a\u0629. SFA \u0627\u0644\u0641\u0644\u0633\u0637\u064a\u0646\u064a\u0629:<br \/>\n\u0634\u0631\u0643\u0629 \u0631\u0627\u0626\u062f\u0629 \u0641\u064a \u062a\u0635\u0646\u064a\u0639 \u0642\u0637\u0639 \u0627\u0644\u063a\u064a\u0627\u0631 \u0648\u062e\u0631\u0627\u0637\u064a\u0634 \u0627\u0644\u0623\u062d\u0628\u0627\u0631. \u062a\u0648\u0631\u064a\u062f \u0642\u0637\u0639 \u0627\u0644\u063a\u064a\u0627\u0631:<br \/>\n\u062a\u062a\u0645\u064a\u0632 \u0627\u0644\u0634\u0631\u0643\u0629 \u0628\u0642\u062f\u0631\u062a\u0647\u0627 \u0639\u0644\u0649 \u062a\u0648\u0631\u064a\u062f \u0642\u0637\u0639 \u0627\u0644\u063a\u064a\u0627\u0631 \u0645\u0628\u0627\u0634\u0631\u0629 \u0625\u0644\u0649 \u0623\u0628\u0648\u0627\u0628 \u0639\u0645\u0644\u0627\u0621\u0647\u0627<br \/>\n\u0628\u062c\u0648\u062f\u0629 \u0639\u0627\u0644\u064a\u0629 \u0648\u0628\u0623\u0633\u0639\u0627\u0631 \u0645\u0646\u0627\u0641\u0633\u0629. \u0627\u0644\u0636\u0645\u0627\u0646: \u062a\u0642\u0648\u0645 \u0627\u0644\u0634\u0631\u0643\u0629 \u0628\u062a\u0642\u062f\u064a\u0645 \u0636\u0645\u0627\u0646 \u0639\u0644\u0649<br \/>\n\u0645\u0646\u062a\u062c\u0627\u062a\u0647\u0627\u060c \u0645\u0645\u0627 \u064a\u0632\u064a\u062f \u0645\u0646 \u062b\u0642\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621. \u0639\u0644\u0627\u0645\u0627\u062a \u062a\u062c\u0627\u0631\u064a\u0629 \u0645\u062a\u0646\u0648\u0639\u0629: \u0628\u0627\u0644\u0625\u0636\u0627\u0641\u0629<br \/>\n\u0625\u0644\u0649 \u0639\u0644\u0627\u0645\u0627\u062a\u0647\u0627 \u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0627\u0644\u062e\u0627\u0635\u0629\u060c \u062a\u0648\u0641\u0631 \u0633\u0641\u0627 \u0627\u0644\u0633\u0639\u0648\u062f\u064a\u0629 \u0645\u0646\u062a\u062c\u0627\u062a \u0645\u0646 \u0627\u0644\u0639\u0644\u0627\u0645\u0627\u062a<br \/>\n\u0627\u0644\u062a\u062c\u0627\u0631\u064a\u0629 \u0627\u0644\u0639\u0627\u0644\u0645\u064a\u0629 \u0627\u0644\u0623\u062e\u0631\u0649 \u0645\u062b\u0644 Sharp, Toshiba, HP, Canon, Epson,<br \/>\nSamsung, Brother, Develop, \u0648Konica Minolta\u060cThis is done through its agents<br \/>\nLocals in the Kingdom of Saudi Arabia.<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>We are a new company and we need to print papers and reports on an ongoing basis, but we do not have sufficient experience with modern specifications and what distinguishes brands from each other. Can you provide anything that will help us in this regard?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">Of course, and we thank you for your trust in SFA Saudi Arabia. We have pre-consultation service<br \/>\nPurchase specifically for this purpose. The cost of one consultation is 500 riyals maximum<br \/>\nminimum. After submitting your consultation request, we will send you a file containing a set of&#8230;<br \/>\nQuestions that will help us better understand your needs. Based on your responses,<br \/>\nWe will advise you on the features that suit your needs and direct you to the models<br \/>\nSuitable for different brands, explaining the differences between them. It is worth it<br \/>\nPointing out that all offers presented are available in the local market.<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>What distinguishes your offers, especially the free offer that includes following up with the customer at his workplace and performing regular monthly maintenance, taking into account your condition that the inks and supplies bear the brands you provide? This raises questions about monopoly and the prices of the supplies?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">\n<p>Thank you for your question. In reality, &#8220;SFA Saudi&#8221; always aims to provide the best service to its customers. The purpose of the condition regarding the use of the supplies we provide is to ensure the quality of the service and the effectiveness of maintenance. By using supplies with known specifications and quality, we can ensure that maintenance services are provided at the highest level and prevent any breakdowns resulting from the use of unknown-quality supplies.<\/p>\n<p>Regarding the issue of monopolies, SFA Saudi offers various options to customers, including both genuine and alternative supplies, to provide flexibility in choice and meet customer requirements. As for supply prices, we always strive to offer competitive prices in the market while maintaining product quality. We emphasize that our primary commitment is to ensure the continuous operation of our customers without disruption and to provide the necessary technical support at any time.<\/p>\n<p>We hope this response clarifies our position and the reasons for these conditions. We are always at your service to answer any further inquiries.<\/p>\n<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>How does SFA Saudi prevail by serving its customers throughout the Kingdom of Saudi Arabia and not having branches in every city?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">Certainly,SFA Saudi Arabia has been able to efficiently provide its services throughout the Kingdom of Saudi Arabia, even without branches in every city. We rely on the advanced infrastructure provided by the Saudi government, especially in the field of logistics and cargo transportation. Our partnership with Saudi Post has also been a strong addition in this regard. Additionally, we have greatly benefited from the evolution of electronic payments in the Kingdom, enabling us to offer multiple secure options for our customers to pay online, whether through credit cards, bank transfers, or other electronic payments. Finally, having strategic partnerships with brand agents and local suppliers facilitates the distribution process and ensures prompt service delivery. Ultimately, we are committed to providing our services at the highest possible quality, regardless of the customer&#8217;s location within the Kingdom.<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>Does scouting include paying fees? What do these fees include?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">Yes, the maintenance service does require payment, and it is based on the service provided. This service includes the presence of a technician on-site, preparing a report after inspection, identifying potential issues, and if necessary, providing spare parts. The fees will also cover determining the part numbers and providing a price quote. Sometimes, repairs can be performed without the need to replace spare parts, meaning the issue has been fixed.<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>We are a company and we have a maintenance department for copiers and printers, and we would like to contract with you for the purpose of fulfilling our maintenance contracts for our customers \/ or what is received at our points of sale. Of printers and copiers and we do not have a maintenance technician?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">We apologize for not fulfilling this request as it violates our SFA business regulations and rules<br \/>\nSaudi Arabia deals with the final client only (if it is intended to represent the party<br \/>\nThe second) even if it is done with the consent and knowledge of the first party.<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>Why does SFA Saudi sometimes apologize for serving its customers and close their accounts?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">SFA Saudi Arabia does not have any requirements for temporary account suspension if it feels that a customer is not interested in using the service promptly. We are concerned with time management, and each service has a specific timeframe. Unfortunately, some customers discover their mistakes and correct them. In such cases, we may consider discontinuing our services. It is the responsibility of decision-makers in such cases to pay proper attention to their business and manage it correctly. We do not allow any way to waste our valuable time, which is subject to annual financial costs that increase with the number of customers who join us<\/div>\n<\/div>\n<\/div>\n<div class=\"faq_wr_right\"><img decoding=\"async\" src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/code-removebg-preview-2.png\" alt=\"2021 Laser Printer Parts RM2-1267-000CN 5851-7253 for H P Laserjet M607 M608 M609 M652 Control Panel Assy LCD 10-Key LCD Display\" \/><\/div>\n<\/div>\n<\/div>\n<\/section>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"bt_bb_row \"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div data-bb-version=\"4.6.1\"  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{&quot;bt_bb_align_&quot;:{&quot;current_class&quot;:&quot;bt_bb_align_left&quot;,&quot;def&quot;:&quot;left&quot;},&quot;bt_bb_padding_&quot;:{&quot;current_class&quot;:&quot;bt_bb_padding_normal&quot;,&quot;def&quot;:&quot;normal&quot;}}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"4.6.1\"  class=\"bt_bb_text\" ><\/p>\n<section id=\"faq\" class=\"faq\">\n<div class=\"container\">\n<h3 class=\"services_title faq_title\">Wholesalers&#8217; questions<\/h3>\n<\/div>\n<div class=\"container\">\n<div class=\"faq_wr\">\n<div class=\"faq_wr_left aos-init aos-animate\">\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>I have a new company and I have my own brand, and I want high-quality spare parts and inks. Because the company is new, we need someone with experience who can communicate with factories abroad so that we can achieve high quality!<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">You will be served with pleasure, and we will communicate with the companies we work with for this service. Please note that this service comes with a fee (franchise establishment fee). It&#8217;s important to know that our services go beyond mere intermediation compared to other companies.<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>What distinguishes your offers, especially the free offer that includes following up with the customer at his workplace and performing regular monthly maintenance, taking into account your condition that the inks and supplies bear the brands you provide? This raises questions about monopoly and the prices of the supplies?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">\n<p>You&#8217;re welcome! In fact, &#8220;SFA Saudi &#8221; always strives to provide the best service to its customers. The purpose of the condition regarding the use of the supplies we provide is to ensure the quality of service and the effectiveness of maintenance. When using supplies for which we know the specifications and quality, we can ensure the delivery of maintenance services at the highest level and prevent malfunctions caused by using supplies of unknown quality.<\/p>\n<p>As for the issue of monopolization, &#8220;SFA Saudi &#8221; offers various options to customers, including both original and alternative ink cartridges, to provide flexibility in choice and meet customer requirements. Regarding the prices of supplies, we always aim to offer competitive prices in the market while maintaining product quality. We emphasize that our main commitment is to ensure the continuity of the customer&#8217;s operations without disruption and to provide necessary technical support at any time. We hope this response clarifies our position and the reason behind these conditions, and we are always at your service to answer any further inquiries.<\/p>\n<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>How does SFA Saudi prevail by serving its customers throughout the Kingdom of Saudi Arabia and not having branches in every city?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">Certainly, SFA Saudi has been able to effectively provide its services throughout the Kingdom of Saudi Arabia, even if it doesn&#8217;t have branches in every city. We rely on the advanced infrastructure provided by the Saudi government, especially in the fields of logistics and cargo transport. Our partnership with Saudi Post has been a strong addition in this regard. Additionally, we have greatly benefited from the advancements in electronic payment methods in the Kingdom, enabling us to offer multiple secure online payment options to our customers, including credit cards, bank transfers, and other electronic payment methods. Finally, our strategic partnerships with brand agents and local suppliers facilitate the distribution process and allow us to provide services as quickly as possible. Ultimately, our commitment is to deliver our services with the highest possible quality, regardless of the customer&#8217;s location within the Kingdom.<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>We are a company and we have a maintenance department for copiers and printers, and we would like to contract with you for the purpose of fulfilling our maintenance contracts for our customers \/ or what is received at our points of sale. Of printers and copiers and we do not have a maintenance technician?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">We apologize for not fulfilling this request as it violates our SFA business regulations and rules<br \/>\nSaudi Arabia deals with the final client only (if it is intended to represent the party<br \/>\nThe second) even if it is done with the consent and knowledge of the first party.<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>Can I upgrade or downgrade my maintenance plan?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">Yes, you can choose to upgrade or downgrade your maintenance and support plan, and the changes will be applied starting from the next billing period. If you wish to upgrade or downgrade your annual maintenance and support plan during your subscription period, you will be billed for the months used at the rate of the old plan and the remaining months at the rate of the new plan.<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>Why does SFA Saudi sometimes apologize for serving its customers and close their accounts?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">Thank you for your clarification. It&#8217;s understandable that you prioritize efficient time management in your business operations. It&#8217;s important to ensure that your services are provided within a specified timeframe to maintain productivity and meet your clients&#8217; needs effectively. Additionally, it&#8217;s essential for clients to be attentive to their tasks and responsibilities to avoid delays and disruptions in the services you provide. Managing time efficiently is indeed crucial for both your business and your clients&#8217; satisfaction, and it helps in controlling costs and maintaining the quality of service. Your commitment to optimizing your valuable time resources is commendable. If you have any further questions or concerns, please feel free to ask.<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>We are a new company and we need to print papers and reports on an ongoing basis, but we do not have sufficient experience with modern specifications and what distinguishes brands from each other. Can you provide anything that will help us in this regard?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">\n<p>You&#8217;re welcome, and thank you for providing more details. It&#8217;s great to know that you offer a specialized pre-purchase consultation service. The cost of 500 Saudi Riyals per consultation is quite reasonable for businesses seeking tailored advice. The process you&#8217;ve outlined, including the questionnaire to understand the client&#8217;s needs better and providing guidance on suitable features and models from different brands, is a valuable service that can help clients make informed decisions.<\/p>\n<p>It&#8217;s also important to note that all the offers you provide are available in the local market, which ensures that clients have access to relevant and readily available options. If you have any more questions or if there&#8217;s anything else you&#8217;d like to clarify, please feel free to ask.<\/p>\n<\/div>\n<\/div>\n<div class=\"faq_wr_left_item\">\n<div class=\"faq_wr_left_item_top\">\n<p>Does SFA Saudi provide spare parts for printers or copiers and own trademarks?<\/p>\n<div class=\"faq_wr_left_item_btn\"><\/div>\n<\/div>\n<div class=\"faq_wr_left_item_content\" style=\"display: none;\">\n<p><strong>Global Trade Relations:<\/strong> SFA Saudi has enjoyed strong global trade relationships.<\/p>\n<p><strong>Authorized Distributor:<\/strong> SFA Saudi is an authorized distributor for several international companies, including:<\/p>\n<ul>\n<li><strong>Katun (USA):<\/strong> Known for producing high-quality spare parts.<\/li>\n<li><strong>SFA (Palestine):<\/strong> A leading company in manufacturing spare parts and ink cartridges.<\/li>\n<li><strong>Spare Parts Supply:<\/strong> The company&#8217;s ability to supply spare parts directly to its customers&#8217; doors with high quality and competitive prices is a valuable service.<\/li>\n<li><strong>Warranty:<\/strong> Providing a warranty on its products adds to customer confidence.<\/li>\n<li><strong>Diverse Brands:<\/strong> In addition to its own brands, SFA Saudi offers products from various other global brands, including Sharp, Toshiba, HP, Canon, Epson, Samsung, Brother, Develop, and Konica Minolta, through its local agents in Saudi Arabia.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"faq_wr_right\"><img decoding=\"async\" src=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/code-1-1.png\" alt=\"RM14554 Premium factory original refurbished printer fuser fixing unit assembly for HP P4015 P4014 RM1-4579\" \/><\/div>\n<\/div>\n<\/div>\n<\/section>\n<p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><!-- cell_inner --><\/div><!-- cell --><\/div><!-- port --><\/section><section data-bb-version=\"4.6.1\" id=\"bt_bb_section69e354c13f236\" class=\"bt_bb_section bt_bb_layout_boxed_1200\"  data-bt-override-class=\"null\"><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row \"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div data-bb-version=\"4.6.1\"  class=\"bt_bb_column col-xxl-12 col-xl-12 col-xs-12 col-sm-12 col-md-12 col-lg-12 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div data-bb-version=\"4.6.1\" class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_top_spacing_medium bt_bb_bottom_spacing_medium\" data-bt-override-class=\"{&quot;bt_bb_top_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_top_spacing_medium&quot;,&quot;def&quot;:&quot;medium&quot;},&quot;bt_bb_bottom_spacing_&quot;:{&quot;current_class&quot;:&quot;bt_bb_bottom_spacing_medium&quot;,&quot;def&quot;:&quot;medium&quot;}}\"><\/div><div data-bb-version=\"4.6.1\"  class=\"bt_bb_text\" ><div class=\"shortcode-site-reviews\"><div class=\"glsr glsr-bootstrap\" id=\"glsr_nedlvd1z\" data-from=\"shortcode\" data-shortcode=\"site_reviews\" data-assigned_posts=\"8529\"><div class=\"glsr-reviews-wrap\">\n    <div class=\"glsr-reviews\">\n        <p class=\"glsr-no-margins\">There are no reviews yet. 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Trade<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sfa.com.sa\/en\/maint-solutions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Maintenance Solutions\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sfa.com.sa\/en\/maint-solutions\/\" \/>\n<meta property=\"og:site_name\" content=\"SFA Saudi for Trade\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=100090845131196\" \/>\n<meta property=\"article:modified_time\" content=\"2023-10-05T08:01:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sfa.com.sa\/wp-content\/uploads\/2023\/08\/code-2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"612\" \/>\n\t<meta property=\"og:image:height\" content=\"408\" \/>\n\t<meta property=\"og:image:type\" 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